Apple
Solutions Architect, Customer Systems
$150K–$278K
Sunnyvale, California · Full-time · Posted Sep 1, 2026
- Experience
- 10+ years required; 12+ years preferred. Preferred: 4+ years in a hands-on development or technical architect role.
- Education
- BS/MS in Computer Science or another technical field, or equivalent experience.
About the job
Owns end-to-end architecture for AppleCare and Retail customer, partner, and agent platforms, from business impact analysis through production delivery.
What you'll do
- Design system interfaces, integration patterns, data flows, and technical specifications across platform services.
- Lead design reviews and define reliability and observability goals, including SLAs, SLOs, and SLIs.
- Guide cross-functional teams and partners through solution design, integration testing, production delivery, and operational hand-off.
What they ask for
- 10+ years in software engineering focused on system design, technical architecture, or solution architecture, with experience on large-scale, customer-facing production systems.
- Experience documenting engineering specifications for system interactions, including API contracts, data flows, and interface definitions.
- Experience architecting distributed systems for high availability, fault tolerance, and horizontal scalability.
- BS/MS in Computer Science or another technical field, or equivalent experience.
Nice to have
- 12+ years in software engineering focused on architecture for large-scale enterprise solutions; 4+ years in a hands-on development or technical architect role.
- Experience with observability data, vendors and contractors, and cross-functional, time-zone-distributed teams.
Pay
$150,400 and $277,600 (base salary range)
Tools
Java/Python, SOA, J2EE, Oracle/NoSQL/MongoDB
Model-written summary · the original posting is authoritative