Apple
Sr. Engineering Program Manager - Customer Systems
Austin, Texas · Manager · Full-time · Posted Aug 30, 2026
- Experience
- 8+ years of relevant experience in software and or program management.
- Education
- Bachelor’s degree in Computer Science or a related field, or equivalent experience.
About the job
Leads large, cross-functional technology programs for Customer Experience Engineering, from initial design through launch, with a focus on delivering customer-facing outcomes.
What you'll do
- Own and deliver complex, end-to-end programs involving large, multi-functional teams.
- Drive programs from initial design through launch and ensure high-quality outcomes.
- Use Generative AI tools and LLMs to streamline program workflows, including documentation, status reporting, and data synthesis.
What they ask for
- Bachelor’s degree in Computer Science or a related field, or equivalent experience.
- Strong software project management skills and experience leading large, multi-functional teams.
- Proven end-to-end program management experience, from initial design through launch.
- Proficiency with Generative AI tools and LLMs for program management workflows.
Nice to have
- Experience delivering critical, end-to-end project features across a company with multiple cross-functional teams.
- Ability to use data from diverse sources to generate insights and guide program direction.
Tools
Generative AI tools, LLMs
AI focus
Uses Generative AI tools and LLMs to streamline program management workflows, including technical documentation, automated status reporting, and data synthesis.
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