Apple
Sr. Solutions Architect-Customer Systems
Austin, Texas · Senior · Full-time · Posted Jun 1, 2026
- Experience
- 7+ years required; 10+ years preferred. Preferred: 3+ years in hands-on development or technical architect roles.
- Education
- BS/MS in Computer Science or other technical field, or equivalent experience.
About the job
Own system architecture for Apple’s customer-facing digital support platform, guiding teams to build globally scalable, reliable, low-latency services.
What you'll do
- Define architecture, system interfaces, data flows, technical specifications, and strategic roadmaps across engineering teams.
- Drive architectural decisions for high-throughput distributed systems; define service-level measures and lead design reviews for reliability and observability.
- Align product and engineering teams on requirements and priorities, and communicate technical decisions to engineers, business partners, and senior leaders.
What they ask for
- 7+ years in software engineering focused on system design or technical architecture, or as a solutions architect with demonstrable experience on large-scale customer-facing production systems.
- Experience designing and documenting engineering specifications for inter- and intra-system interactions, including API contracts, data flow diagrams, and interface definitions.
- Experience designing and operating distributed systems at scale, including high availability, fault tolerance, and horizontal scalability under variable traffic loads.
- BS/MS in Computer Science or another technical field, or equivalent experience.
Nice to have
- 10+ years in software engineering focused on system design or technical architecture, or as a solutions architect.
- 3+ years in hands-on development or technical architect roles.
Tools
Java, Go, Python, MongoDB, Couchbase, NoSQL, relational databases
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