Apple
Strategic Foresight and Trend Intelligence
$179K–$268K
Cupertino, California · Full-time · Posted Jun 2, 2026
- Experience
- 10+ years in strategic planning, market intelligence, digital commerce, customer experience, or a related field.
- Education
- Bachelor's degree or equivalent experience.
About the job
Leads strategic foresight and trend intelligence for Apple Store Online, translating emerging signals and customer data into long-range strategies and scalable customer-care solutions.
What you'll do
- Identify trends and actionable insights from internal and external data and customer contact data.
- Develop long-range strategies and executive recommendations using foresight frameworks and emerging-market signals.
- Partner with Data Scientists, Machine Learning Engineers, and Product Managers to design scalable, human-centered customer-care solutions.
What they ask for
- Bachelor's degree or equivalent experience.
- 10+ years of experience in strategic planning, market intelligence, digital commerce, customer experience, or a related field.
- Experience applying structured foresight frameworks, such as scenario planning, horizon scanning, and futures mapping, to develop actionable strategies.
- Experience preparing executive briefings and board-level recommendations that influence business planning.
Nice to have
- Experience in large-scale retail, technology, or platform companies navigating market disruption.
- Familiarity with AI and machine learning applications in commerce, personalization, and customer engagement.
Pay
USD $178,800 to $268,400 base salary
Tools
AI, machine learning
AI focus
Anticipate AI-driven changes in shopping and customer service, including personalization, conversational AI, and autonomous support; work with Machine Learning Engineers to turn insights into scalable solutions.
Model-written summary · the original posting is authoritative