Apple
US-Lead
Durham, North Carolina · Full-time · Posted Oct 28, 2026
- Experience
- Experience in retail or sales, or related work; experience mentoring or leading others. No years specified.
About the job
Supports Apple Store leadership by guiding and mentoring team members, enabling sales, and maintaining operational readiness to deliver strong customer experiences.
What you'll do
- Mentor team members, encourage customer engagement, and communicate store goals and sales strategy.
- Organize sales-floor workflow and support team members with feedback, questions, and concerns.
- Address store operations, including opening and closing procedures, cash management, and overrides.
What they ask for
- Availability to work a business-needs schedule that may include nights, weekends, and public holidays, and reliable attendance, subject to local laws and approved accommodations.
- Experience in retail, sales, or related work.
- Experience mentoring or leading others personally or professionally.
Nice to have
- Motivate others, resolve conflict, and make timely decisions in a fast-paced environment.
- Strong organization, communication, initiative, and ability to drive results individually and with others.
Model-written summary · the original posting is authoritative