Apple
US-Lead
Austin, Texas · Full-time · Posted Oct 27, 2026
- Experience
- Experience in retail or sales, or related work experience; experience mentoring or leading others personally or professionally. No years specified.
About the job
Leads and supports Apple Store teams to deliver strong customer experiences, sales performance, and operational readiness.
What you'll do
- Mentor and energize team members, communicate sales strategies and store priorities, and support performance goals.
- Organize sales-floor workflow and use Apple product and services expertise to encourage customer engagement, sales, and loyalty.
- Support store operations, including opening and closing procedures, cash management, overrides, and escalation of team concerns.
What they ask for
- Availability to work a schedule that may include nights, weekends, and public holidays, and reliable attendance as scheduled, subject to local laws and approved accommodations.
- Experience in retail or sales, or related work experience.
- Experience mentoring or leading others personally or professionally.
Nice to have
- Motivate others, resolve conflict, and collaborate to achieve performance goals.
- Work autonomously, make timely decisions, and organize resources and processes to support customers.
Model-written summary · the original posting is authoritative