Apple
US-Manager
Scottsdale, Arizona · Manager · Full-time · Posted Sep 18, 2026
- Experience
- Experience leading others in retail, sales, or a related field; no years specified.
About the job
Leads and develops an Apple Store team while driving customer experience, business priorities, and performance goals within assigned areas.
What you'll do
- Lead, coach, develop, and help retain a diverse, high-performing team.
- Participate in floor leadership, guide customer interactions, and address customer and team member concerns or escalations.
- Plan and execute operational strategies to meet business priorities and store performance goals while upholding company policies and protecting assets.
What they ask for
- Availability to work a schedule that may include nights, weekends, and public holidays, and reliably attend work as scheduled, subject to local laws and approved accommodations.
- Proficiency in written and spoken English; sign language supported.
- Experience leading others in retail, sales, or a related field.
Nice to have
- Ability to exceed goals and follow through on commitments despite obstacles.
- Skills in decision-making, communication, coaching, conflict resolution, and guiding others through challenges in a changing retail environment.
Model-written summary · the original posting is authoritative