Apple
US-Manager
Boston, Massachusetts · Manager · Full-time · Posted Sep 14, 2026
- Experience
- Experience leading others in retail, sales, or a related field; no years specified.
About the job
Leads and develops an Apple Store team, participates in customer interactions, and drives store goals and business priorities within assigned areas.
What you'll do
- Coach, develop, recruit, and retain a diverse, high-performing team.
- Lead floor activities, support customer and team-member escalations, and deliver exceptional customer service.
- Plan and execute operational strategies to meet store performance goals and uphold company policies.
What they ask for
- Availability to work a retail schedule that may include nights, weekends, and public holidays, and reliable attendance.
- Proficiency in written and spoken English; sign language is supported.
- Experience leading others in retail, sales, or a related field.
Nice to have
- Ability to achieve goals, make sound decisions, and communicate effectively with different audiences.
- Skill in coaching and developing others, resolving conflict, and supporting teams in a fast-paced environment.
Pay
$38.54 and $64.22/hr (base salary range)
Model-written summary · the original posting is authoritative