Apple
US-Manager
Miami, Florida · Manager · Full-time · Posted Oct 28, 2026
About the job
Leads and develops an Apple Store team, participates in customer interactions, and drives performance and operational priorities in assigned store areas.
What you'll do
- Coach, develop, and support a diverse team, including assisting with recruiting, training, and retention.
- Lead on the sales floor, model exceptional customer service, and address customer and team member concerns.
- Plan and execute operational strategies to meet business priorities and store performance goals while protecting company assets and information.
What they ask for
- Availability to work a business-needs schedule that may include nights, weekends, and public holidays; reliable attendance.
- Proficiency in written and spoken English (sign language supported).
- Experience leading others in retail, sales, or a related field.
Nice to have
- Ability to exceed goals and make sound decisions using analytics, experience, and judgment.
- Skill in coaching and developing others, communicating with varied audiences, and resolving conflict.
Model-written summary · the original posting is authoritative