Apple
US-Manager
Pittsburgh, Pennsylvania · Manager · Full-time · Posted Aug 11, 2026
- Experience
- Experience leading others in retail, sales, or a related field; no years specified.
About the job
Manages and develops an Apple Store team, leads customer interactions, and executes store priorities to achieve performance goals and deliver exceptional service.
What you'll do
- Lead, coach, recruit, train, develop, and retain a diverse, high-performing team.
- Lead floor activity, model exceptional customer service, and address customer and team member concerns and escalations.
- Plan and execute operational strategies for assigned areas while protecting company assets and upholding policies.
What they ask for
- Available to work a business-needs schedule that may include nights, weekends, and public holidays, and reliably attend work as scheduled, subject to local laws and approved accommodations.
- Proficient in written and spoken English; sign language is supported.
- Experience leading others in retail, sales, or a related field.
Nice to have
- Experience exceeding goals and making sound decisions using analytics, experience, and judgment.
- Ability to develop others through coaching and feedback, communicate effectively, and resolve conflict.
Model-written summary · the original posting is authoritative