Apple
US-Manager
Burlington, Massachusetts · Manager · Full-time · Posted Oct 12, 2026
- Experience
- Experience leading others in retail, sales, or a related field; no years specified.
About the job
Leads and develops an Apple Store team while driving customer experience, store performance goals, and business priorities in assigned areas.
What you'll do
- Coach, develop, and support a diverse team, including contributing to recruiting, training, and retention.
- Lead customer-facing floor activities, address concerns and escalations, and model exceptional service.
- Plan and execute operational strategies, meet store goals, and uphold company policies and asset protection.
What they ask for
- Available for a business-needs schedule that may include nights, weekends, and public holidays, and reliably attend work as scheduled, subject to local laws and approved accommodations.
- Proficient in written and spoken English; sign language supported.
- Experience leading others in retail, sales, or a related field.
Nice to have
- Successfully exceed goals and follow through on commitments.
- Demonstrate sound judgment, excellent communication, mentorship, conflict resolution, and calm support in a fast-changing retail environment.
Pay
$38.54–$64.22/hr USD base salary
Model-written summary · the original posting is authoritative