Apple
US-Manager
Oak Brook, Illinois · Manager · Full-time · Posted Oct 30, 2026
- Experience
- Experience leading others in retail, sales, or a related field; no years specified.
About the job
Leads and develops an Apple Store team while driving customer experience, store performance, and business priorities in assigned areas.
What you'll do
- Coach, develop, recruit, train, and retain a diverse team.
- Lead customer-facing floor activities, address escalations, and ensure exceptional service.
- Plan and execute operational strategies to meet store goals while upholding company policies and protecting assets.
What they ask for
- Available for a business-needs schedule that may include nights, weekends, and public holidays, and reliably attend work as scheduled, subject to local laws and approved accommodations.
- Proficient in written and spoken English (sign language supported).
- Experience leading others in retail, sales, or a related field.
Nice to have
- Ability to exceed goals, follow through on commitments, build trust, and make sound decisions using analytics, experience, and judgment.
- Strong communication, coaching, conflict resolution, and ability to guide others through challenges in a fast-paced environment.
Pay
$38.54 and $64.22/hr (base pay range)
Model-written summary · the original posting is authoritative