Apple
US-Manager
Scottsdale, Arizona · Manager · Full-time · Posted Oct 5, 2026
- Experience
- Experience leading others in retail, sales, or a related field; no years specified.
About the job
Leads and develops an Apple Store team while driving customer experience, store performance, and business priorities within assigned areas.
What you'll do
- Coach, develop, recruit, train, and retain a diverse, high-performing team.
- Lead customer-facing floor activities, address concerns and escalations, and model exceptional service.
- Plan and execute operational strategies to meet store performance goals and company priorities.
What they ask for
- Experience leading others in retail, sales, or a related field.
- Proficiency in written and spoken English; sign language is supported.
- Availability for a business-needs schedule that may include nights, weekends, and public holidays, and reliable attendance as scheduled, subject to local laws and approved accommodations.
Nice to have
- Ability to exceed goals, follow through on commitments, and make sound decisions using analytics, experience, and judgment.
- Strength in communication, coaching, conflict resolution, and guiding others through challenges in a fast-changing retail environment.
Model-written summary · the original posting is authoritative