Apple
US-Manager
New York City, New York · Manager · Full-time · Posted Oct 28, 2026
- Experience
- Experience leading others in retail, sales, or a related field; no years specified.
About the job
Leads and develops an Apple Store team while driving customer experience, store performance, and company priorities in assigned areas.
What you'll do
- Lead, coach, and develop team members; support recruiting, training, and retention.
- Participate in floor leadership, model exceptional customer service, and address customer and team concerns or escalations.
- Plan and execute operational strategies to meet store performance goals and uphold company policies and protect assets.
What they ask for
- Available for a business-needs schedule that may include nights, weekends, and public holidays, and reliably attend as scheduled, subject to local laws and approved accommodations.
- Proficient in written and spoken English; sign language supported.
- Experience leading others in retail, sales, or a related field.
Nice to have
- Successfully exceed goals and follow through on commitments.
- Demonstrate sound judgment, strong communication, coaching, conflict resolution, and calm support in a fast-paced retail environment.
Pay
$42.48 and $70.80/hr (base pay range)
Model-written summary · the original posting is authoritative