Apple
US-Senior Manager
Germantown, Tennessee · Manager · Full-time · Posted Oct 27, 2026
- Experience
- 3 years of leadership experience in retail, sales, or a related field.
About the job
Leads store teams and customer-facing operations, develops managers, and partners with the Store Leader to deliver business priorities and performance goals.
What you'll do
- Lead and develop team members, including managers, and support recruiting, training, and retention.
- Provide floor leadership, model exceptional customer service, and address customer and team member concerns and escalations.
- Plan and execute operational strategies for assigned areas and the store, while upholding company policies and protecting company assets.
What they ask for
- Available to work a schedule that may include nights, weekends, and public holidays, and reliably attend as scheduled, subject to local laws and approved accommodations.
- Proficient in written and spoken English; sign language is supported.
- 3 years of leadership experience in retail, sales, or a related field.
Nice to have
- Ability to achieve goals, follow through, and build trust and integrity within a team.
- Strong decision-making, communication, mentoring, coaching, problem-solving, and organizational skills.
Model-written summary · the original posting is authoritative