april
Customer Success Manager - Banking
$120K–$150K
New York City · Hybrid · Manager · Full-time · Posted Jun 16, 2026
- Experience
- 5+ years in Customer Success, Partner Management, Business Development, or a related role.
About the job
Manages april’s bank partnerships, coordinating joint initiatives, new product launches, and internal teams to execute partner strategies and support retention.
What you'll do
- Manage key bank partnerships and drive joint initiatives and launches of new offerings.
- Develop partner management and account strategies, and negotiate deals with banks and issuers.
- Coordinate with tax, product, and engineering stakeholders to execute client strategies and address partner needs.
What they ask for
- 5+ years of experience in Customer Success, Partner Management, Business Development, or a related role.
- Strong communication and negotiation skills.
- Analytical problem-solving ability and effectiveness in product-centric, cross-functional environments.
- Ability to learn quickly, adapt to a fast-paced environment, and proactively complete projects.
Nice to have
- Financial services industry experience, such as with banks, credit unions, or lenders.
- Exposure to the tax or accounting industry.
Pay
$120K – $150K USD base salary
AI focus
april’s AI-powered tax engine is part of the company’s product; the role focuses on partnerships and does not state that it involves AI work.
Model-written summary · the original posting is authoritative