Archetype
Technical Program Manager, Partner & Customer Delivery
San Mateo, California, US · Manager · Full-time · Posted Sep 22, 2026
- Experience
- 5+ years leading technical programs, customer implementations, or enterprise deployments.
About the job
Leads customer-facing technical programs, aligning customer goals and cross-functional engineering work to take engagements from initial scope through pilot, production, and expansion.
What you'll do
- Drive customer programs to pilot, production, and expansion against clear success criteria.
- Align customer goals and engineering work through milestones, dependencies, and decisions.
- Coordinate resolution of technical risks, issues, tradeoffs, and cross-functional blockers.
What they ask for
- Track record turning ambiguous goals into successful outcomes without a predefined execution path.
- Experience leading engagements directly with enterprise customers and senior stakeholders.
- Technical fluency with AI/ML, data, cloud, APIs, or similarly complex software systems.
Nice to have
- Hands-on background in engineering, solutions engineering, or systems integration.
- Experience delivering AI/ML or data-centric products in real-world environments; experience with edge computing, sensors, industrial systems, or time-series data.
Tools
AI/ML, data, cloud, APIs, edge computing, sensors, industrial systems, time-series data
AI focus
The role delivers customer programs involving AI/ML technology and data-centric products, taking engagements from scope through production.
Model-written summary · the original posting is authoritative