Arctic Wolf
Manager, Security Operations
$110K–$222K
Office - USA - Minnesota, Eden Prairie · Manager · Full-time · Posted Oct 20, 2026
- Experience
- 4+ years’ experience working and managing a SOC or customer support function.
- Education
- A degree in Cybersecurity or equivalent
About the job
Manages Security Operations teams, processes, and customer-facing services, including incident response, service metrics, and operational improvements.
What you'll do
- Develop and improve processes and service metrics; analyze performance and report results to leadership.
- Manage and mentor staff, support escalations, and lead training on security incidents and operational responses.
- Coordinate across business units and recruitment to deliver customer security services and maintain team capacity.
What they ask for
- Degree in Cybersecurity or equivalent.
- 4+ years’ experience working and managing a SOC or customer support function.
- Ability to lead and manage a technical team; strong communication and presentation skills.
- Knowledge of security frameworks and methodologies, including MITRE ATT&CK, CIS, NIST, ISO, and PCI-DSS.
Nice to have
- Practical cybersecurity experience in a Triage function within Arctic Wolf’s Security Operations Center.
- Ability to define, assess, and improve security processes.
Pay
110,000 to 222,000 USD annually (base salary)
Tools
MITRE ATT&CK, CIS, NIST, ISO, PCI-DSS
Model-written summary · the original posting is authoritative