Arize AI
AI Solutions Manager, West
$165K–$215K
Remote (San Francisco) +1 · Remote · Manager · Full-time · Posted Jan 29, 2026
- Location
- Remote (San Francisco)
United States - Experience
- 3+ years in customer success, solutions consulting, technical account management, or technical consulting at a tech company.
- Education
- A bachelor’s degree in a technical or quantitative field is ideal; advanced degree a plus.
About the job
Manages enterprise customer relationships and helps AI/ML teams adopt Arize to observe, evaluate, and improve production AI systems.
What you'll do
- Own enterprise account plans, customer engagement, usage monitoring, QBRs, renewals, and expansion.
- Lead discovery, demonstrations, onboarding, and technical collaboration to shape and implement customer solutions.
- Advocate for customer needs with product and engineering, turning successful solutions into standardized offerings.
What they ask for
- 3+ years in customer success, solutions consulting, technical account management, or technical consulting at a tech company.
- Working knowledge of AI/ML workflows or the agent development lifecycle, gained through hands-on work, formal education, or self-study.
- Ability to demonstrate a technical product, connect it to business outcomes, and understand Python or SQL scripts.
- Strong communication and executive presentation skills, including experience influencing senior stakeholders.
Nice to have
- Depth in at least one industry (financial services, healthcare, retail, tech) or function.
- Bachelor’s degree in a technical or quantitative field is ideal; advanced degree a plus.
Pay
$165,000-$215,000 USD annual salary and variable compensation (the posting does not specify whether this is base salary or total pay)
Tools
Python, SQL
AI focus
Helps customers observe, evaluate, and improve AI systems in production; advises on AI/ML workflows and agent development, and shares product feedback.
Model-written summary · the original posting is authoritative