Arphie
Founding Business Operations Lead
San Francisco, CA · Full-time · Posted Oct 30, 2026
- Experience
- 1–2 years in strategy, operations, consulting, investment banking, or a BizOps / Chief of Staff role; ideally with some time at an early-stage startup.
About the job
A generalist business operations lead who partners with Arphie’s founders to build growth and go-to-market operations, support customers, and execute strategic projects.
What you'll do
- Run and assess growth experiments across outbound, sales operations, pipeline development, partnerships, and marketing; track GTM metrics.
- Support customer operations by resolving inbound tickets, synthesizing customer feedback, and improving self-serve documentation and enablement.
- Lead special projects and partner with founders on market analysis, competitive positioning, roadmap priorities, and operational processes.
What they ask for
- Based in San Francisco or willing to relocate, and excited to work in person.
- Strong written and verbal communication skills, with the ability to synthesize complex information clearly.
- Analytical and data-driven, comfortable running analyses and using data to make decisions.
- Curious about AI and its impact on enterprise software.
Nice to have
- Experience in B2B SaaS, GTM, or revenue operations.
- Experience building outbound or growth programs from scratch.
Tools
Google Drive, Confluence, SharePoint, Notion
AI focus
The company builds AI knowledge agents for RFP and questionnaire response; the role calls for curiosity about AI and its effects on enterprise software.
Model-written summary · the original posting is authoritative