Arya Health
Customer AI Strategy & Success Lead – Enterprise
$150K–$190K
New York · Hybrid · Full-time · Posted Mar 26, 2026
- Experience
- 5+ years in Customer Success, Consulting, or Strategy roles for enterprise SaaS or healthtech.
About the job
Leads strategic success for Arya Health’s largest enterprise customers, helping them implement and scale AI agents and measure operational and financial impact.
What you'll do
- Own enterprise customer relationships, success roadmaps, business reviews, and account expansion.
- Guide enterprise deployments and workflow design; partner with Product and Engineering to improve agents using customer feedback.
- Report on adoption, time savings, margin impact, and automation ROI; advise customer leaders on AI maturity and change management.
What they ask for
- 5+ years in Customer Success, Consulting, or Strategy for enterprise SaaS or healthtech.
- Experience managing complex, multi-stakeholder accounts in healthcare or another regulated industry.
- Ability to translate operational pain points into automation plans and measure operational ROI.
- Technical comfort with data, systems, integrations, and configuration.
Pay
$150K – $190K (base salary); 0.2% – 0.4%
AI focus
Leads customer strategy for AI agents that automate healthcare administrative operations, including workflow design, implementation, scaling, and impact measurement.
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