Asana
Customer Enablement Manager
$147K–$167K
Remote +1 · Remote · Manager · Full-time · Posted Oct 19, 2026
- Location
- Remote
US CA Los Angeles - Remote - Experience
- 6+ years in customer enablement, customer success, strategic consulting, implementation, change management, professional services, or a related customer-facing role; ideally within SaaS.
About the job
Own strategic enterprise customer engagements, advising on workflows, enablement, change management, and AI adoption to drive measurable business outcomes.
What you'll do
- Lead customer discovery, workflow consultations, strategic workshops, and enablement from planning through delivery and impact measurement.
- Translate Asana and AI capabilities into scalable customer use cases and guide the organizational changes needed for adoption.
- Use customer data to optimize engagement strategies and partner with account teams on retention, expansion, and customer value.
What they ask for
- Experience independently leading complex enterprise customer engagements involving discovery, consultation, facilitation, and enablement.
- Strong consultative, communication, facilitation, project and portfolio management, and commercial skills.
- Experience influencing senior stakeholders and cross-functional partners, and using customer signals or metrics to assess impact.
- Ability to translate AI and workflow capabilities into customer use cases and operate with ownership in ambiguous environments.
Pay
$147,000-167,000 USD base salary
Tools
Asana, AI
AI focus
Help customers translate AI capabilities into practical, scalable use cases and adopt AI-enabled ways of working.
Model-written summary · the original posting is authoritative