Asana
CX Technical Enablement Partner
$147K–$187K
Chicago · Full-time · Posted Oct 27, 2026
- Experience
- 2+ years implementing, architecting, or demonstrating Asana or similar enterprise collaboration tools; no duration specified for other experience.
About the job
Leads technical enablement for Customer Experience teams by assessing capability gaps and creating training, curricula, and certification programs to improve readiness and customer outcomes.
What you'll do
- Partner with Support and Professional Services leaders to assess needs and manage enablement roadmaps and effectiveness metrics.
- Create and deliver technical curricula, digital learning content, live training, and role-based certifications.
- Coordinate readiness for AI product launches and maintain technical documentation and knowledge resources.
What they ask for
- 2+ years of experience implementing, architecting, or demonstrating the Asana platform or similar enterprise collaboration tools.
- Experience in technical enablement, instructional design, or customer-facing technical roles with a dedicated training focus.
- Experience partnering with senior cross-functional leaders to diagnose skill gaps and build scalable enablement roadmaps in a B2B SaaS environment.
- Technical knowledge of SaaS platform administration, data flows, APIs, and integrations; experience building or managing technical certification programs.
Pay
$147,000 - $187,000 USD base salary
Tools
Asana, APIs, integrations
AI focus
Partners with the AI Product Enablement lead to prepare teams for new product capabilities and enterprise AI feature rollouts; curiosity about AI tools and emerging technologies is expected.
Model-written summary · the original posting is authoritative