Asana
Senior Implementation Manager
$147K–$167K
Chicago · Manager · Full-time · Posted Oct 26, 2026
About the job
Guides enterprise customers through implementation and adoption of AI-enabled workflows on Asana, from onboarding and configuration to launch and ongoing optimization.
What you'll do
- Lead structured customer engagements, aligning stakeholders on workflow priorities, success metrics, and implementation plans.
- Map and configure workflows, conduct user acceptance testing, and coordinate enablement and launch across customer and internal teams.
- Develop adoption roadmaps and repeatable delivery processes; monitor workflow performance and identify further AI opportunities.
What they ask for
- Experience in customer-facing implementation or consulting, guiding SaaS onboarding or enterprise platform deployments.
- Strong understanding of generative AI, AI workflow design, agent orchestration, enterprise platforms, and data governance.
- Experience managing complex, concurrent enterprise projects and holding stakeholders accountable to milestones.
- Ability to facilitate discovery and translate customer feedback into configuration decisions and clear communication for varied audiences.
Pay
$147,000 -$167,000 USD base salary
Tools
Asana, Asana AI
AI focus
Guides customers in designing, deploying, and adopting AI-powered workflows, including workflow configuration with embedded Asana AI and planning for expanded AI use.
Model-written summary · the original posting is authoritative