Assembled
Software Engineer, Workforce Operations
$160K–$260K
United States · Remote · Full-time · Posted Oct 27, 2026
- Experience
- 2+ years of experience building software products.
- Visa sponsorship
- For U.S. applicants, Assembled participates in E-Verify to confirm work authorization. For U.K. applicants, it conducts a Right to Work check prior to employment.
About the job
Build AI-powered workforce operations software that helps support teams monitor live operations, make staffing decisions, and automate real-time workflows.
What you'll do
- Build an AI agent that monitors support volume, staffing, and performance and recommends or takes action.
- Provide the agent with operational data, historical patterns, customer policies, and workforce platform tools; design controls and observability for its decisions.
- Improve the Workforce Operations product for real-time, automated workflows with customer-scale reliability.
What they ask for
- 2+ years of experience building software products.
- Experience shipping products end-to-end, from idea to production.
- Strong generalist skills, including working across the stack and turning ambiguous problems into working software.
- Product judgment and attention to reliability, edge cases, noisy data, and user experience.
Nice to have
- Experience building AI agents or AI-powered products.
- Experience with real-time or data-intensive products.
Pay
$160K – $260K (base salary)
AI focus
Build AI agents for real-time workforce management, including decision support or autonomous actions, and develop the context, tools, controls, and observability needed for them.
Model-written summary · the original posting is authoritative