AstraZeneca
Associate Director, CRM Field Operations
$137K–$205K
US - Gaithersburg - MD · Director · Full-time · Posted Oct 22, 2026
- Experience
- 2+ years of experience in CRM platforms.
- Education
- Bachelor’s degree.
About the job
Leads day-to-day CRM operations and field enablement for US Oncology, ensuring stable execution, user adoption, and ongoing optimization of CRM capabilities.
What you'll do
- Manage CRM operations, support processes, performance, releases, issue triage, testing, and deployment.
- Translate business requirements into operational solutions and improve workflows, governance, and user experience.
- Support field readiness and adoption through communications, training, and collaboration with business, IT, and vendor stakeholders.
What they ask for
- Bachelor’s degree.
- 2+ years of experience in CRM platforms, including adoption, omnichannel engagement, large-scale implementations, and system integrations.
- Functional and operational knowledge, including strong understanding of sales processes and workflows.
- Hands-on experience with IQVIA/Salesforce/VEEVA ecosystem tools.
Pay
$136,938.40 - $205,407.60 USD base salary
Tools
Salesforce, Veeva, IQVIA
Model-written summary · the original posting is authoritative