AstraZeneca
Director Patient Services Strategy, US Cell & Gene Therapy
$211K–$243K
US - Gaithersburg - MD +1 · Director · Full-time · Posted Oct 8, 2026
- Location
- US - Gaithersburg - MD
US - Washington - DC - Experience
- 10+ years.
- Education
- Bachelor's degree required; advanced degree preferred.
About the job
Build and lead AstraZeneca’s US patient services strategy and operating model for its Cell & Gene Therapy portfolio, from concept through launch execution.
What you'll do
- Set portfolio priorities, capabilities, investments, governance, and launch-readiness plans; present multiyear recommendations and business cases to senior leaders.
- Lead cross-functional launch workstreams and develop scalable support models for patients, caregivers, referral networks, and treatment centers.
- Map patient and customer journeys, use research and performance insights to improve services, and align teams on decisions and delivery.
What they ask for
- Bachelor's degree.
- 10+ years in pharmaceutical, biotech, healthcare, market access, patient services, customer experience, marketing, or commercial roles.
- Experience leading cross-functional strategy from concept through implementation and supporting launch planning or commercialization.
- Deep understanding of Cell and/or Gene Therapy patient support, reimbursement, access, and healthcare navigation; experience developing patient journeys and customer experience strategies.
Nice to have
- Advanced degree.
- Oncology, Rare Disease, Specialty Pharmacy, or Market Access experience; treatment-center, referral-network, or complex site-of-care experience.
Pay
USD 210,856 - USD 242,785 base salary
Tools
digital health, CRM platforms
Model-written summary · the original posting is authoritative