Astronics
Aftermarket Services Program Manager
$95K–$125K
Waukegan, Illinois, United States · Manager · Full-time · Posted Sep 28, 2026
- Experience
- Minimum 5 years in aftermarket services, repair operations, or a related field.
- Education
- Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
About the job
Manages customer aftermarket repair and spares programs across the product lifecycle, coordinating operations and engineering to meet financial, delivery, quality, and contractual targets.
What you'll do
- Serve as the primary customer contact and own RMA/BRMA workflows, spares forecasting, orders, and performance reporting.
- Manage aftermarket revenue and margins, commercial agreements, compliance, risks, and cross-functional coordination.
- Lead customer and internal reviews and support process improvement and new aftermarket service opportunities.
What they ask for
- Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
- Minimum 5 years of experience in aftermarket services, repair operations, or a related field.
Nice to have
- Two-plus years of experience in the aviation/aerospace industry; experience with MRO, repair station operations, or spares/inventory management.
- PMP, Six Sigma Black Belt, or other relevant professional certifications.
Pay
USD $95,000 - $125,000 base salary
Model-written summary · the original posting is authoritative