Atlassian
Account Manager, Strategic
$140K–$220K
Austin, United States +3 · Manager · Full-time · Posted Oct 28, 2026
- Location
- Austin, United States
Remote, Remote
New York, United States
Washington DC, United States - Experience
- 7+ years of relevant experience; 4+ years selling and expanding Enterprise SaaS/Cloud solutions.
About the job
Manages strategic enterprise accounts to retain customers and grow revenue across Atlassian’s product portfolio through renewals, expansions, migrations, and executive engagement.
What you'll do
- Drive account growth, strategic planning, and end-to-end complex sales and expansion cycles.
- Manage renewals, mitigate churn risk, and lead executive value reviews and customer relationships.
- Promote platform consolidation, Data Center-to-Cloud migrations, and adoption of AI-powered capabilities (Rovo).
What they ask for
- 7+ years in enterprise account management, quota-carrying SaaS sales, or customer success with large enterprise customers.
- 4+ years selling and expanding Enterprise SaaS/Cloud solutions across a global account footprint.
- Track record meeting or exceeding net retention, renewal, and expansion targets; experience with multi-million dollar ACVs and complex negotiations.
- Fluency using Salesforce and Tableau.
Nice to have
- Familiarity with enterprise workflows in ITSM, DevOps, Work Management, or Strategic Portfolio Management.
- Experience working with Channel Partners and GSIs.
Pay
$168,300 - $219,725 USD base salary; $152,100 - $198,575 USD base salary; $140,400 - $183,300 USD base salary
Tools
Salesforce, Tableau, Rovo, IT Service Management (ITSM), DevOps, Work Management, Strategic Portfolio Management
AI focus
Drive adoption of AI-powered capabilities (Rovo).
Model-written summary · the original posting is authoritative