Drimva

Atlassian

Commercial Customer Success Manager, DX

$100K–$158K

Salt Lake City, United States +1 · Manager · Full-time · Posted Oct 28, 2026

Location
Salt Lake City, United States
Remote, Remote

About the job

Manages DX customer relationships across implementation, adoption, renewals, and expansion, helping customers use DX to advance business goals.

What you'll do

  • Own the customer lifecycle, develop success plans, drive program utilization and business alignment, and run renewals.
  • Forecast renewals, meet renewal and expansion targets, and identify and address renewal risks and growth opportunities.
  • Build executive relationships, integrate DX insights into customer workflows, and track and report account success metrics.

Pay

Zone A: $120,960 - $157,920 USD base salary; Zone B: $108,864 - $142,128 USD base salary; Zone C: $100,397 - $131,074 USD base salary

Tools

DX

Model-written summary · the original posting is authoritative

First seen Oct 28, 2026 · Last verified Nov 5, 2026 (UTC)