Atom Computing
Senior IT Support Lead
Boulder, CO · On-site · Senior · Full-time · Posted Sep 19, 2026
- Experience
- 3+ years of experience in an IT support role.
- Education
- Bachelor’s in Computer Science, Information Technology, or a related field.
About the job
Leads employee IT support and endpoint operations, including onboarding and offboarding, helpdesk escalation, security practices, and self-service documentation.
What you'll do
- Manage employee onboarding and offboarding, including hardware, access, and inventory.
- Lead the helpdesk queue, resolve endpoint and access issues, and support SLA adherence.
- Maintain baseline security policies and IT knowledge-base resources.
What they ask for
- Bachelor’s in Computer Science, Information Technology, or a related field.
- 3+ years of experience in an IT support role.
- Experience with Ubuntu, Windows, MacOS, networking, SaaS, and cloud services.
- Hands-on experience with Okta and Google Workspace administration, and experience with or strong working knowledge of a major MDM platform.
Nice to have
- Scripting ability in Python, Bash, PowerShell, or Okta Workflows.
- Kandji / Iru / MS Intune experience; or experience supporting highly technical teams.
Tools
Ubuntu, Windows, MacOS, Okta, Google Workspace, Python, Bash, PowerShell
Model-written summary · the original posting is authoritative