Atoms
Senior Program Manager, Hardware Issue Management
$140K–$170K
San Francisco, CA +1 · Manager · Full-time · Posted Aug 31, 2026
- Location
- San Francisco, CA
San Francisco, California, United States - Experience
- 6+ years in program management, engineering program management, or a comparable role; equivalent hands-on experience may substitute for the degree.
- Education
- Bachelor's degree in an engineering or technical field, or equivalent hands-on experience.
About the job
Owns hardware issue management from intake through triage and verified closure across lab, production, and field settings.
What you'll do
- Manage issue intake, tracking in Linear, daily triage, ownership, priorities, and closure evidence.
- Drive cross-functional resolution and maintain issue-management processes, escalation paths, and service levels.
- Publish status reports and use APIs, integrations, and automation to keep tracking data current.
What they ask for
- Bachelor's degree in an engineering or technical field, or equivalent hands-on experience.
- 6+ years in program management, engineering program management, or a comparable role.
- End-to-end issue or defect management experience in a hardware or physical product environment; tracker administration and migration experience.
- Ability to work onsite five days a week in San Francisco, with regular garage time and some travel to test and deployment sites.
Nice to have
- Hands-on experience configuring and administering Linear, including its API and automation rules.
- Experience in autonomous vehicles, automotive, EV, robotics, aerospace, heavy equipment, or industrial machinery; prior work as an engineer, technician, or operator.
Pay
$140,000-$170,000 per year (base salary)
Tools
Linear, GraphQL API, Slack, SQL, Jira
Model-written summary · the original posting is authoritative