Auger
Principal, Customer Transformation
Dallas, United States · On-site · Principal · Full-time · Posted Nov 13, 2025
- Experience
- No years specified.
About the job
Leads enterprise customer deployments of Auger’s autonomous supply chain system, coordinating cross-functional teams and delivering measurable financial outcomes.
What you'll do
- Own deployment plans, operating cadence, and alignment across customer and Auger teams from contract through delivery.
- Translate business needs into clear technical requirements and lead workshops, executive relationships, and delivery decisions.
- Define and track customer value targets, such as revenue gains, cost reductions, working capital freed, or shorter cycle times.
What they ask for
- Experience leading complex, cross-functional delivery or transformation programs for enterprise customers.
- Working fluency in supply chain operations and ability to translate between business stakeholders and technical teams.
- Track record of quantifying outcomes in dollars and owning enterprise customer outcomes at executive level.
- Experience leading and developing delivery managers and running value-model and governance discussions at Fortune 500 scale or equivalent.
Nice to have
- Experience in supply chain, operations, or enterprise software.
Tools
ERP, WMS, TMS
AI focus
The role delivers customer deployments of an AI system that detects supply chain disruptions, evaluates trade-offs, and executes decisions automatically; the role coordinates the business, data, product, and engineering work involved.
Model-written summary · the original posting is authoritative