Aurora Innovation
Command Center Operations Specialist I
Coppell, TX · On-site · Full-time · Posted Oct 20, 2026
- Experience
- At least 5 years of driving experience; 2+ years of leadership experience is desirable.
- Education
- Associate’s degree or higher in a technical, engineering, or operations discipline, or equivalent practical experience.
About the job
Monitors and remotely supports autonomous vehicle operations, resolving routine issues, escalating complex problems, and providing performance feedback to engineers.
What you'll do
- Monitor vehicle operating conditions and respond to requests; send remote commands during road and closed-course testing.
- Troubleshoot vehicle issues, run diagnostic reports, document actions, and escalate complex problems to Vehicle Reliability Engineering.
- Log autonomy and platform feedback, review remote-assist workflows, and support fleet operations and public interactions.
What they ask for
- Associate’s degree or higher in a technical, engineering, or operations discipline, or equivalent practical experience.
- Valid U.S. driver's license, at least 5 years of driving experience, and a clean driving record verified by an MVR check.
- Pass pre-employment and random drug and alcohol screenings.
- Work fully on-site, with varying shifts, extended 10 to 12-hour shifts, and occasional travel as required.
Nice to have
- Experience in operations, trucking, technology, robotics, or automotive; vehicle technology or maintenance interest is also noted.
- Command line interface experience; proficiency in G-Suite.
Pay
$27.50 - $35.50 per hour (base hourly wage)
Tools
LM Remote Troubleshooter, Slack, G-Suite, command line interface
AI focus
Supports autonomous vehicle operations by monitoring vehicle behavior, sending remote commands, and reporting autonomy performance to engineers.
Model-written summary · the original posting is authoritative