Aurora Innovation
Staff Program Manager, Operational Quality
$115K–$166K
Coppell, TX · On-site · Staff · Full-time · Posted Oct 2, 2026
- Experience
- 5+ years of relevant experience in operations, performance monitoring, quality management, or a related field.
- Education
- Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent practical experience.
About the job
Monitors vendor operational performance across Aurora’s operational ecosystem, supports escalations, maintains performance data, and flags emerging risks to Autonomous Operations leadership.
What you'll do
- Monitor vendor performance against SOPs and commitments, and promptly flag deviations.
- Coordinate resolution of active escalations and maintain accurate scorecard and performance data.
- Identify emerging risks and improve monitoring processes and escalation models using Lean/DMAIC principles where appropriate.
What they ask for
- Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent practical experience.
- 5+ years of relevant experience in operations, performance monitoring, quality management, or a related field.
- Experience maintaining scorecards or performance dashboards, with strong attention to detail and data integrity.
- Ability to identify and escalate operational risks effectively; communicate across cross-functional and multi-level stakeholder groups.
Nice to have
- Experience in transportation, logistics, or autonomous vehicle operations.
- Certifications such as PMP, CSP, Six Sigma, CFSE/P, or other relevant safety or project management certifications.
Pay
USD 115,000 - USD 166,500 per year (base salary)
Tools
Jira, Jama, Confluence, Google Suite
Model-written summary · the original posting is authoritative