Aurora
Staff Program Manager, Operational Quality
$115K–$166K
Coppell, TX · Staff · Full-time · Posted Oct 2, 2026
- Experience
- 5+ years of relevant experience in operations, performance monitoring, quality management, or a related field.
- Education
- Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent practical experience.
About the job
Monitors vendor operational performance, supports escalations, maintains performance data, and flags risks across Aurora’s Autonomous Operations ecosystem.
What you'll do
- Monitor vendor performance against SOPs and operational commitments, and flag deviations.
- Coordinate support for active escalations and maintain accurate scorecard and performance data.
- Identify emerging risks and improve monitoring and escalation processes using Lean/DMAIC principles where appropriate.
What they ask for
- Bachelor's degree in Business, Operations, Engineering, or a related field, or equivalent practical experience.
- 5+ years of relevant experience in operations, performance monitoring, quality management, or a related field.
- Experience maintaining scorecards or performance dashboards, with strong attention to detail and data integrity.
- Ability to identify and escalate operational risks in a timely, organized manner; effective cross-functional communication.
Nice to have
- Experience in transportation, logistics, or autonomous vehicle operations.
- PMP, CSP, Six Sigma, CFSE/P, or other relevant safety or project management certifications.
Pay
$115,000 - $166,500 per year (base salary)
Tools
Jira, Jama, Confluence, Google Suite
Model-written summary · the original posting is authoritative