Avathon
IT Support Specialist
$70K–$110K
Pleasanton, California, United States · Full-time · Posted Sep 21, 2026
- Experience
- 4+ years’ experience in an IT Support or Help Desk role
About the job
Provides tier 1 IT support, manages employee onboarding and offboarding, and maintains corporate devices, systems, and conference room equipment.
What you'll do
- Resolve helpdesk tickets; install and troubleshoot PCs, Macs, printers, and conference room equipment.
- Manage employee onboarding and offboarding, including accounts, devices, SaaS access, and building access.
- Maintain workstations, security settings, updates, inventory, documentation, and conference rooms.
What they ask for
- Experience installing and supporting PCs and Macs, software, and conference room equipment.
- Strong troubleshooting and problem-solving skills.
- Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360.
- Strong written and verbal communication skills.
Pay
$70,000 to $110,000 annually (base salary)
Tools
Active Directory, Remote access tools, public cloud, Networking, Gsuite/O360, Filevault, Bitlocker
Model-written summary · the original posting is authoritative