Avoca
Forward Deployed Product Engineer
$160K–$300K
New York HQ · On-site · Full-time · Posted Nov 17, 2025
- Experience
- 3+ years; open to mid-level, senior-level, and staff-level candidates.
- Education
- Computer Science, Computer Engineering, or Electrical Engineering degree or equivalent experience.
About the job
Embeds with home-services customers to build, deploy, and improve AI voice-agent systems and integrations, from customer discovery through live production use.
What you'll do
- Understand customer operations and design and deploy AI voice agents.
- Build production CRM/FSM integrations, monitoring, and feedback loops.
- Identify patterns across deployments and develop reusable tooling and product improvements.
What they ask for
- 3+ years of software engineering experience with strong full-stack or backend fundamentals.
- Computer Science, Computer Engineering, or Electrical Engineering degree or equivalent experience.
- Proficiency in TypeScript/JavaScript (Next.js, React, Node/Fastify); familiarity with PostgreSQL and AWS; ability to ship production-grade code.
- Communicate complex technical concepts to non-technical stakeholders; willing to work full time in person in NYC and travel to customer sites for key deployments.
Nice to have
- Experience with LLMs, prompt engineering, AI agent frameworks, vector databases, or voice/telephony infrastructure.
- Direct customer-facing experience scoping, implementing, or rolling out features.
Pay
$160K – $300K USD base salary
Tools
TypeScript/JavaScript, Next.js, React, Node/Fastify, PostgreSQL, AWS, LLMs
AI focus
Designs and deploys AI voice agents for customer operations; bonus experience includes LLMs, prompt engineering, AI agent frameworks, vector databases, and voice/telephony infrastructure.
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