Avoca
Implementation Manager
$130K–$170K
New York HQ +1 · On-site · Manager · Full-time · Posted Jun 5, 2026
- Location
- New York HQ
Santa Barbara, CA - Experience
- 2–5 years in specified B2B startup roles, or more than 4 years of overall experience.
About the job
Own post-sales customer onboarding for Avoca’s AI-powered home-services platform, managing technical setup and implementations from kickoff through launch.
What you'll do
- Lead end-to-end implementations, including project management, client communication, testing, and go-live support.
- Translate client requirements into technical specifications; configure and refine prompts, workflows, and integrations.
- Deliver client training and collaborate with Product and Engineering on implementation playbooks and product improvements.
What they ask for
- 2–5 years at B2B startups in software implementation, technical account management, solutions architecture, or technical customer success, or more than 4 years of overall experience.
- Fluency with APIs, webhooks, and integration patterns, including payloads, auth models, and error handling.
- Experience configuring prompting, workflow logic, and system integrations in AI, SaaS, or enterprise software contexts.
- Project management experience handling multiple concurrent B2B software delivery projects.
Pay
$130,000-$170,000 USD base salary; $130K – $170K USD (base salary; the posting does not specify whether this range is base salary or total pay)
Tools
APIs, webhooks
AI focus
Configure and iterate on AI prompting and workflows to improve call handling quality, conversion rates, and revenue impact.
Model-written summary · the original posting is authoritative