Bank of America
Business Banking Relationship Manager - Grand Rapids, MI
Grand Rapids · Manager · Full-time · Posted Oct 14, 2026
- Experience
- No years specified; desired qualification includes a bachelor’s degree in a related field or seven years of relevant work experience.
- Education
- High School Diploma/GED or equivalent work experience. Bachelor’s degree in business, finance, economics, or a related field is desired, or seven years of relevant work experience.
About the job
Provides financial solutions to businesses with annual revenues up to $20 million, managing and deepening client relationships while growing the small business portfolio through sales and prospecting.
What you'll do
- Manage the end-to-end client journey, identify sales opportunities, and mitigate risk.
- Prospect for new clients, develop referral relationships, and support growth of the Small Business segment.
- Advise business owners on financial products, credit, and digital capabilities; open core business accounts in line with procedures.
What they ask for
- Proven success in consultative sales in financial services and/or business-to-business sales.
- Demonstrated success interpreting financial statements and recommending ways to improve business financial outcomes.
- Ability to analyze client financial conditions and industry trends, and interpret financial statements and cash flow analysis.
- Thorough knowledge of small business financial products and services; familiarity with CRM platforms and other banking systems.
Nice to have
- Community leadership experience.
- Strong computer skills and ability to multitask in a demanding environment.
Tools
CRM platforms
Model-written summary · the original posting is authoritative