Bank of America
Document Imaging Production Specialist III
Fort Worth · Full-time · Posted Oct 28, 2026
- Experience
- 2 years in an operations or production environment.
- Education
- High School Diploma / GED / Secondary School or equivalent
About the job
Handles complex document imaging and production work, resolves escalations, supports team training, and identifies process improvements.
What you'll do
- Resolve complex, time-sensitive exceptions and respond to business-partner escalations by email and phone.
- Perform production and support functions, including reviewing documentation against requirements and using reporting across workstreams and systems.
- Support procedure reviews and validation, train new associates, and identify process improvements.
What they ask for
- At least 2 years in an operations or production environment.
- Ability to bend and move around the production floor, push carts, move documents or boxes, and lift 25–50 pounds.
Nice to have
- Experience with PDIM (Physical Document Inventory Management), data and reporting, or service level agreements.
- Postal or Pitney Bowes experience; previous document imaging or retention and retrieval experience.
Tools
PDIM (Physical Document Inventory Management)
Model-written summary · the original posting is authoritative