Bank of America
Financial Center Manager
Portland · Manager · Full-time · Posted Jul 28, 2023
- Experience
- 3+ years’ demonstrated experience building, leading, managing and coaching a team.
About the job
Manages a financial center’s daily operations, employees, client experience, business results, and risk culture.
What you'll do
- Develop and coach talent; manage staffing and performance.
- Direct client traffic and retention while creating a strong client experience.
- Manage business results, operational excellence, risk controls, and execution of organizational priorities.
What they ask for
- 3+ years’ demonstrated experience building, leading, managing and coaching a team.
- Strong client-service, communication, collaboration, critical-thinking, and problem-solving skills.
- Ability to interpret performance results, prioritize and delegate work, and hold others accountable.
- Ability to work weekends and/or extended hours as needed.
Nice to have
- Financial services experience and knowledge of industry products and solutions; experience in mortgage, retail, or hospitality.
- Experience meeting or exceeding individual and team goals; bilingual skills.
Model-written summary · the original posting is authoritative