Bank of America
Financial Center Manager - University Financial Center
Wilmington · Manager · Full-time · Posted Oct 2, 2026
- Experience
- Minimum of one year of leadership experience; one year of management experience is desired.
- Education
- High School Diploma / GED / Secondary School or equivalent
About the job
Manages the day-to-day operations and employees of a financial center, driving client service, business results, talent development, and risk and operational excellence.
What you'll do
- Develop and coach employees, including sourcing candidates and supporting hiring and onboarding.
- Manage client traffic and retention, and create a strong client experience.
- Drive business results and operational excellence through management routines, coaching, and effective execution.
What they ask for
- At least one year of leadership experience demonstrated through coaching, training, and/or motivating a work team.
- Strong client focus, communication, collaboration, critical thinking, and problem-solving skills.
- Ability to follow established processes and applicable laws and regulations, manage competing priorities, and hold others accountable for results.
- Availability to work weekends and/or extended hours, potentially at another financial center within a reasonable distance.
Nice to have
- One year of management experience, including hiring, coaching, and developing direct reports; financial services experience and industry knowledge.
- Experience meeting or exceeding individual and team goals; bilingual skills.
Model-written summary · the original posting is authoritative