Bank of America
Global Credit Operations- Change & Transformation Program Manager
Charlotte +2 · Manager · Full-time · Posted Oct 30, 2026
- Location
- Charlotte
Jacksonville
Plano - Experience
- 3+ years of Program/Project Management experience and 3+ years of Agile methodology experience.
- Education
- Bachelor’s degree.
About the job
Oversees complex, cross-functional change programs in Global Credit Operations, coordinating people, process, and technology changes and ensuring delivery aligns with program strategy and expected business outcomes.
What you'll do
- Define program controls, governance, reporting, and ways of working with stakeholders.
- Develop program scope, deliverables, resources, work plans, budgets, and timelines; monitor milestones and performance indicators.
- Identify cross-project risks and opportunities, resolve issues with stakeholders, and recommend actions to support successful change.
What they ask for
- 3+ years of Program/Project Management experience.
- 3+ years of Agile methodology experience.
- Demonstrated record of leading project change initiatives in large organizations.
- Proficiency with Microsoft Office product and Jira; Bachelor’s degree.
Nice to have
- Master's degree or MBA; international experience.
- PMP (Project Management Professional).
Tools
Microsoft Office, Jira
Model-written summary · the original posting is authoritative