Bank of America
Horizontal Process Design Consultant - Enterprise Transaction Services - Transformation, Initiatives, and Process Office
Newark +4 · Full-time · Posted Sep 28, 2026
- Location
- Newark
Charlotte
Addison
Plano
College Park - Experience
- 3+ years required; 5+ years of project management experience desired.
About the job
Analyzes, designs, and improves business processes and supports transformation initiatives to increase efficiency, quality, productivity, and risk control.
What you'll do
- Identify process improvement opportunities with business partners and implement solutions.
- Analyze business problems and develop structured, benefits-focused business cases.
- Support project change-management deliverables, including charters, process maps, risk assessments, and control plans.
What they ask for
- 3+ years of relevant work experience on business and technology projects, including process improvement/re-engineering and technology change efforts.
- Experience in process design, business process improvement, operational excellence, or business transformation.
- Strong knowledge of Lean Six Sigma, Design for Six Sigma (DFSS), and process improvement methodologies.
- Strong analytical, problem-solving, project execution, communication, and stakeholder-influence skills.
Nice to have
- Lean Six Sigma Green Belt or Black Belt certification.
- Experience supporting technology change efforts; 5+ years of project management experience is also desired.
Tools
Microsoft Office, Copilot, Word, Excel, PowerPoint, Project, Visio
Model-written summary · the original posting is authoritative