Bank of America
Market Financial Center Manager
$72K–$92K
Santa Clara · Manager · Full-time · Posted Oct 8, 2026
- Experience
- Minimum of one year of leadership experience; one year of management experience is desired.
- Education
- High School Diploma / GED / Secondary School or equivalent; a related-field bachelor’s degree is desired.
About the job
Supports a market’s financial centers as a backup leader, overseeing client experience, team performance, risk, and operational effectiveness.
What you'll do
- Acts as a backup financial center leader and manages market-level initiatives.
- Manages client traffic and retention, business results, and coaching routines.
- Drives operational excellence and fosters a client-centric, risk-aware team environment.
What they ask for
- At least one year of leadership experience through coaching, training, and/or motivating a work team.
- Ability to influence and collaborate beyond reporting authority to achieve shared goals.
- Customer service and problem-resolution skills, plus financial and business acumen, including leading managers and interpreting financial reports.
- Strong risk judgment, interpersonal, organizational, communication, and computer skills; able to work weekends and/or extended hours and travel within the defined market.
Nice to have
- One year of management experience, including hiring, coaching, and developing direct reports; experience in consumer banking/financial services, mortgage, retail, and/or hospitality.
- Bachelor’s Degree in a related field; bilingual fluency in verbal and written communication.
Pay
$72,000.00 - $92,000.00 annualized salary (base salary)
Tools
Microsoft Office
Model-written summary · the original posting is authoritative