Bank of America
Market Financial Center Manager - Charlotte North Market
Mooresville · Manager · Full-time · Posted Oct 13, 2026
- Experience
- Minimum of one year of leadership experience; desired one year of management experience.
- Education
- High School Diploma / GED / Secondary School or equivalent
About the job
Supports a cluster of financial centers as a backup leader, managing client experience, business results, team coaching, risk, and operational performance.
What you'll do
- Acts as a backup financial center leader and market-level resource.
- Manages client traffic, retention, and business results through coaching and management routines.
- Drives operational excellence and implements market-level initiatives.
What they ask for
- At least one year of leadership experience through coaching, training, and/or motivating a work team.
- Demonstrated ability to influence and collaborate beyond reporting authority.
- Customer service and problem-solving skills, including resolving issues or escalating as needed.
- Strong financial and business acumen, risk judgment, communication, organization, and computer skills; must be able to work weekends and/or extended hours and travel within the defined market.
Nice to have
- One year of management experience, including hiring, coaching, and developing direct reports; experience in consumer banking/financial services, mortgage, retail, and/or hospitality.
- Bachelor’s degree in a related field; bilingual fluency in verbal and written communication.
Tools
Microsoft Office
Model-written summary · the original posting is authoritative