Bank of America
Market Financial Center Manager - Kentucky Market -
Saint Matthews · Manager · Full-time · Posted Sep 4, 2026
- Experience
- Minimum of one year of leadership experience; one year of management experience is desired.
- Education
- High School Diploma / GED / Secondary School or equivalent
About the job
Supports a cluster of financial centers as a backup leader, managing teams, client experience, business results, risk, and operational performance.
What you'll do
- Backs up financial center leaders across the market and manages market-level initiatives.
- Coaches teams and manages business results, client traffic, and client retention.
- Drives operational excellence and promotes effective risk and client-service practices.
What they ask for
- At least one year of leadership experience through coaching, training, and/or motivating a work team.
- Ability to collaborate and influence others, resolve customer issues, and provide personalized service.
- Financial and business acumen, including leading managers and interpreting financial reports; sound risk-based decision-making.
- Strong organizational, communication, and computer skills; availability for weekends and/or extended hours and travel within the market.
Nice to have
- One year of management experience, including hiring, coaching, and developing direct reports; experience in consumer banking/financial services, mortgage, retail, and/or hospitality.
- Bachelor’s Degree in related field; bilingual fluency in verbal and written communication.
Tools
Microsoft Office
Model-written summary · the original posting is authoritative