Bank of America
Market Financial Center Manager - Richmond East Market
$72K–$92K
Newport News · Manager · Full-time · Posted Sep 23, 2026
- Experience
- Minimum of one year of leadership experience; one year of management experience is desired.
- Education
- High School Diploma / GED / Secondary School or equivalent.
About the job
Supports a cluster of financial centers as a backup leader and market resource, overseeing client experience, team performance, risk culture, and operational effectiveness.
What you'll do
- Backs up financial center leaders and manages client traffic, retention, and service experience.
- Coaches teams and manages business results through management routines.
- Drives operational excellence and carries out market-level initiatives.
What they ask for
- At least one year of leadership experience through coaching, training, and/or motivating a work team.
- Ability to influence and collaborate beyond reporting authority; strong financial and business acumen, including leading managers and interpreting financial reports.
- Customer service and problem-solving skills, sound risk decisions, and strong interpersonal, organizational, and communication skills.
- Computer proficiency; must work weekends and/or extended hours and travel to financial centers within the market.
Nice to have
- One year of management experience, including hiring, coaching, and developing direct reports; relevant industry experience.
- Bachelor’s Degree in related field; bilingual fluency in verbal and written communication.
Pay
$72,000.00 - $92,000.00 annualized salary (base salary)
Tools
Microsoft Office
Model-written summary · the original posting is authoritative