Bank of America
Market Financial Center Manager - Southeastern Massachusetts Market - Cotuit, MA
Marstons Mills · Manager · Full-time · Posted May 22, 2023
- Experience
- Minimum of three years of recent team-building, leadership, management, and coaching experience.
About the job
Supports a market’s Financial Centers as a backup leader, managing client experience, team performance, risk, and operational results.
What you'll do
- Acts as a backup Financial Center leader and market-level resource.
- Manages client traffic, engagement, routing, and retention while creating a strong client experience.
- Coaches teams, drives business results and operational excellence, and manages market initiatives.
What they ask for
- At least three years of recent experience building, leading, managing, and coaching a team.
- Ability to collaborate and influence beyond reporting authority; strong customer service and problem-solving skills.
- Financial and business acumen, including experience leading managers and interpreting financial reports; sound risk decisions.
- Computer proficiency; ability to pass pre-employment assessments and compliance requirements; availability for weekends or extended hours and travel within the market.
Nice to have
- Undergraduate degree.
- Fluency in a second language, or experience in consumer banking/financial services, mortgage, retail, or hospitality.
Tools
Microsoft Office
Model-written summary · the original posting is authoritative